Urban Outfitters Return Policy ❤️

Urban Outfitters Return Policy


Urban Outfitters Return Policy: So you want to return something you bought from Urban Outfitters for whatever reason? You’ve come to the right place. We’ll explain everything you need to know about the Urban Outfitters return policy.

Urban Outfitters Return Policy

Most of the clothes at Urban Outfitters are for young adults between the ages of 18 and 30.

Even though trendy clothes for men and women make up most of their stock, they also sell things like accessories, beauty products, shoes, home decor, and furniture. We’ll tell you how to return or exchange something and how they’ll provide a refund.

What is Urban Outfitters Return Policy?

All purchases made in-store or online at Urban Outfitters that can be returned have 30 days to do so. This also includes items that are broken when they arrive.

All returns to Urban Outfitters are checked, and you might not get a refund if the item isn’t in good enough shape to sell. So, you have to keep the item in its original, unused state. Items marked “Made to Order” cannot be returned or exchanged.

Return Period 30 Days
Return Method In-store & Online
Contact Number 800-282-2200
Official Website Urban Outfitter

Are Online Returns Free At UO?

All items bought online at Urban Outfitters can be returned for free, except for furniture. You can start a return on their online returns page and get a free return shipping label that has already been paid for. The customer will have to pay to ship the furniture back.

Does UO Refund Shipping Fees?

The only amount that can be refunded is the cost of the item. When customers return items purchased from UrbanOutfitters.com, the company will not reimburse them for the cost of shipping and handling.

Will UO Accept My Return After 30 Days?

After the initial 30 days, returns are still accepted at Urban Outfitters. However, in this instance, the only type of return that is available is in the form of an e-merchandise credit, which can be applied to any future purchases made by the customer.

Can I Return After 30 Days?

To get a full refund, the Urban Outfitters return policy says you should ask for a return as soon as possible and no later than 30 days after the date of delivery.

But if you didn’t return it in 30 days, Urban Outfitters will still take it back and refund their merchandise credit. This e-merchandise will be sent to your registered email address.

Urban Outfitters Exchange Policy

You have 30 days to exchange an item instead of returning it, which is the same as their return policy.

Remember that you can return store items after 30 days, but the Urban Outfitters return policy page says that if you want to exchange an item after 30 days, you will be overcharged.

Exchange Period 30 days
Exchange Method 1. In-store
2. Online

How Can I Return Urban Outfitters Merchandise?

There are two ways to return an item to Urban Outfitters. online or by going to their stories. Let’s find out more about how each return works.

In-store Return Policy

It’s easy to return anything to the Urban Outfitters store. Just find a store near you and bring the item and the receipt back to the store.

Urban Outfitters Merchandise

You have 30 days to get this done. Before an exchange or refund is given, the item will be checked to make sure it hasn’t been used. Remember that you can’t return furniture in-store. You’ll have to ask the shipping company for an online return.

Return Online Orders?

You have 30 days to return items you bought on Urbanoutfitters.com. You can do this in person at an Urban Outfitters store near you or by sending them back in the mail. If you can’t go to their store, follow the steps below to send a return by mail.

Sign in to your account on Urbanoutfitters.com and go to “Order History.” Choose the order you want to exchange or return. Now, click the button that says “Make a Return or Exchange.”

After that, follow the steps on the screen to print a free return shipping label that has already been paid for.

The next easy step is to pack your things safely and put the shipping label on the box. If you are sending the item back in its original packaging, make sure the old shipping label is removed or covered. Now you’re good to go.

You can drop the package off at FedEx or any authorized shipping facility for the carrier listed on your shipping label, or you can schedule a pickup.

Furniture Return Policy

To return furniture, it should be in the same condition it was in when you first got it. Furniture bought from Urban Outfitters can also be returned or exchanged within 30 days, but there are a few things you should keep in mind when doing so.

For starters, you can’t return furniture to the store. You can send them back or get a new one through a shipping company. If the furniture was brought to you by truck, you can call them to set up a time for them to pick it up.

Here is how to contact Urban Outfitters. Call 1-800-732-2306 or send an email to [email protected].

If the furniture came to you via “UPS,” send it to the address below.

“The Metropolitan Warehouse
Attn: Returns
537 Archdale Blvd, Archdale, NC 27263 “

Urban Outfitters Return Policy Without Receipt

Bring your government ID and the details of the transaction to a nearby store within 30 days to return your item. You can either exchange the item for something else or ask for a refund in the form of store credit. If you don’t have the receipt, you won’t be able to return broken items.

Extended Holiday Return Policy

Urban Outfitters gives customers more time to return purchases made during the winter holidays. You have until February 28 to return anything you bought between October 1 and December 25.

You will get your money back in the same way you paid for it. If you order from Urban Outfitters before November 1 or after December 25, you have 30 days to return it.

Urban Outfitters Refund Policy

Here are some things to remember after you return or exchange a product. Among the points is the policy on refunds, which is:

  • Most refunds take between one and three business days.
  • After the products have been checked, you will get your money back.
  • If the items are broken or broken when you get them, you will get a full refund.
  • As we’ve already said, if you don’t have a receipt, your refund will come in the form of store credit.
  • Refunds will get in the way of how you bought the item in the first place.

So, this was about how Urban Outfitters handles money-back guarantees. Here is where our main summary of the Urban Outfitters Return Policy comes to an end. Let’s see if the FAQs about the return policy come up later.

Refund Period Within 2-3 Business Days
Refund Method Original Mode of Payment

Urban Outfitters’ Response To Covid-19

Because of this pandemic, Urban Outfitters is closing its stores in March to keep people safe. At the end of April, when they had more information, they reopened their store with many safety measures for their employees and customers. Here are the latest changes at Urban Outfitters COVID-19.

  • Masks must be worn by all the members and customers.
  • In the store, the right amount of social distance is maintained.
  • If you don’t have a mask, they’ll give you one.
  • In some places, they have changed self-service to a model where team members help each other.


We hope that all of your questions about the Urban Outfitters Return Policy have been answered. Most items can be returned within 30 days as long as they are in the same condition as when they were sent.

If you want to return an item after 30 days, you can get an e-merchandise credit instead of getting your money back. Online purchases can be returned by mail or at a nearby store.

In-store purchases can only be returned at the store where they were bought. Even though the return time for furniture is the same (30 days), If you have any questions or concerns, you can ask them in the section below.

FAQs About Urban Outfitters Return Policy

Can you return to Urban after 30 days?

If you send something back within 30 days of getting it, you’ll get a full refund the way you paid for it. If you wish to return an item after 30 days or if it was a gift, the amount paid will be applied to a credit for the item.

Can you return opened items to Urban Outfitters?

Urban Outfitters will take back or exchange any item that arrives broken or that is still in its original, sellable condition (except for custom-made orders).

How long do you have to return to urban?

Purchases made in a store can be taken back to any store within 30 days of the date of purchase. Please note that you can’t send back things you bought in our stores. Most returns will be refunded in the way you paid for them within 3–5 business days.

Do Urban Outfitters do free returns?

How do I give Urban Outfitters my item back? You can, of course, bring the items back to the store for free. The goods must be in their original packaging, and you must have proof that you bought them. Any items brought back to the store must be brought back to the store.

Does Urban Outfitters do free shipping?

When you spend $75 or more, standard shipping is free. All orders are shipped for a flat rate of $6.95. $0 – $74.99. These rates don’t apply to orders that are being sent outside of the US. Please note that there may be an extra shipping charge for some large items.

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