PetSmart Price Match Policy ❤️

PetSmart Price Match Policy


PetSmart Price Match Policy: On customer request and with confirmation, stores will match the price of a competitor’s product in their store. Price matching allows a store to compete with rivals and retain customers. This method helps the store satisfy customers and sell more.

PetSmart’s price matches certain merchants. The customer must show proof of the competitor’s current purchase price and a description of the product, including its color, brand, and other features.

PetSmart Price Match Policy

The PetSmart Price Match Guarantee offers you the best deals that you can take advantage of. Looking for information on its price match policy? If so, you are in the correct place to learn more about how to use it to your advantage.

Let’s investigate how someone may use this price match policy to their advantage and increase their savings.

Price Match Guarantee At PetSmart

When you purchase something, you typically appear happy with your purchase. But sometimes you don’t do anything when you think you were overcharged.

There is a price match policy for such circumstances. This post will assist in enlightening you about PetSmart in this case. This usually happens when you find out that PetSmart’s competitor is selling the same items for more money.

Price Match Guarantee At PetSmart

PetSmart is an American retail chain of pet supply stores that sells goods and services for animals kept as pets.

Sales of various breeds of animals are another aspect of these services. Additionally, it features childcare, cat, and dog boarding facilities, and dog grooming and training services.

PetSmart offers the option to price match with its nearby rivals. to expand and keep their customer base. Also, to make sure their services please you,

Let’s go on to the specifics of PetSmart’s price match policy without further ado.

Company PetSmart
Price Match? Yes
Time-frame At the time of purchase
Price Matches Chewy, Petco, Walmart,, etc.
Exclusions Live animals, Services, Returns, Gift Cards, Sales, and Clearance Items
Where to redeem In-store at the check-out or guest services and online

Does PetSmart Price Match?

If you discover a lower price somewhere else, PetSmart will match it. The goods must match exactly what you bought, down to the brand and color, to be qualified.

In terms of price matching, Walmart, Chewy, Petco, and Petsmart’s online stores are their rivals. PetSmart does not currently match prices on Amazon and eBay.

In-Store Price Match Guarantee

There are times when you find that the same product you bought at PetSmart is sold at a lower price at another store.

PetSmart will then give you the option to match prices on an identical product at that point. Simply have this knowledge close at hand to achieve the same.

  • Give the original advertisement proof to any sales representatives who are on duty right now.
  • Check the required brand and model to see if your request to match the price was accepted.
  • The purchase date is important since only on that day is the option of price matching available.
  • Another important element in the price-matching process is stock availability.

Online Price Match Guarantee

Price matching is also an option if you discover a discrepancy in the cost of an identical product on the websites of any of PetSmart’s rival companies. To make the same claim, simply pay attention to the following details:

  • Give us a copy of the competition companies’ online web page’s order page, including the shipping and handling costs.
  • Present it when purchasing the PetSmart location.
  • If you want to purchase from, call them immediately at 1-888-839-9638 to begin the price-matching process.
  • Even when shopping online, the date of the transaction is important because it is only on that date that the price match option is available.
  • The product availability element is important for price matching once more.

NOTE: Third-party shops on a rival’s website will not be taken into account when determining whether to match that particular product’s price.

How to Redeem a PetSmart Price Match

Just ask a store employee if you locate something while shopping that is the same as something you’ve seen cheaper elsewhere. When checking out online, you can seek assistance to get your price match discount.

To be eligible for a price match, the product must be 100% identical in terms of color, style, size, and shape. Additionally, PetSmart adheres to the “one product, one price match per customer” rule. A price match request is therefore limited to one per visit.

Other Ways to Save at PetSmart

Don’t stress too much if PetSmart is unable to match the pricing on your pet products for any reason. There are several ways to conserve money without sacrificing the luxurious lifestyle your pet has come to expect. For instance,

  • Sunday newspaper paper coupons should be clipped.
  • Download manufacturer digital coupons here.
  • Keep an eye out for store clearance and sales.
  • Save money and time by ordering pet supplies online.

Omissions to PetSmart’s Price Match

However, there are a few exclusions that you should be aware of if you want to request a price match for those specific goods.

  • Price-matching mistakes made by other businesses do not count toward the same process.
  • The decision to alter or amend pricing mistakes or exceptions rests with PetSmart.
  • Even if you already paid for that item, it still applies.
  • It appears that there are no prior notices of such events.
  • Price matching must take place without outside interference.

Special Exclusions

If stock is unavailable for a particular product, PetSmart does not offer a rain check. It values one product, and one price match per client policy. Items won’t be taken into account during the matching process for some online web store retailers.

The price match technique does not apply to identical items that are on special clearance or on sale at a rival retailer’s store or website. A product may choose to not meet the price match criteria if there is low stock availability.

Products purchased on public holidays like Thanksgiving Day or Black Friday will not include the same.

PetSmart Price Adjustment Policy

The price match of PetSmart’s services does not apply to pet services offered by rival businesses. The following services are excluded: pet photography, dog training, and grooming.

Live animals are excluded from this pricing comparison process, per PetSmart’s Standards of Excellence. This is due to the individuality and uniqueness of every species. As a result, they are unable to participate in the same procedure.

PetSmart Gift Cards or Vouchers

Not all things bought from PetSmart can be refunded using gift cards, vouchers, or special discounts. When a gift card is used to make a purchase or to buy another gift card, there is no price matching.

PetSmart Gift Cards or Vouchers

Click here to read in-depth information on the terms and conditions of PetSmart gift cards.

You can check Petco’s official website or call them directly at 1-888-839-9638 to make a claim for the procedure of price matching a product.

PetSmart Updates

You should be aware that PetSmart is concerned about the welfare of its staff, clients, and neighbors. They, therefore, adopted many safety measures to protect them. Here is a summary of recent PetSmart upgrades:

Store Hours & Shopping Choice: Their shop is still open to serve pets and their owners. The store opens from 9 a.m. 7-9 p.m., Mon. until Saturday. and 10 a.m.-7 p.m. every Sunday. The working hours on Sunday may be impacted by regional laws.

Face Mask Requirements: They made face masks a requirement for everyone to stop the spread of COVID-19. Face masks must be worn by every consumer entering the establishment.

Cleaning & Safety: They kept up with all necessary health and safety instructions. To protect the employees and clients, they made millions of dollars in investments. All of the employees at PetSmart received masks with face covering. They improved the items that have received EPA approval. More steps and physical barriers were present in the business.


Pets are considered man’s best companions. You only need to care for and provide for them. PetSmart offers high-quality pet care products. food supplements and animal beds and mattresses. PetSmart sells all of this.

You may wonder if the product’s price is reasonable. PetSmart offers price matching to ease your mind. PetSmart’s price-match policy is explained. I’m confident you can use it to save money.

I hope you can simply seek a refund for the item you think qualifies. I hope you found this helpful. You can now claim what’s yours in future encounters.

If you have any questions or comments about PetSmart’s price match and adjustment, please leave them below. I’ll do my best to answer your questions quickly.

FAQs About PetSmart

What are the rules for price matching?

Some retailers have a policy known as price matching, also known as a price guarantee, which states that if you discover an identical item for less money, they’ll match or beat the price. Depending on the store, price matching can be asked for in person or online, usually before making a purchase.

Does Petsmart match competitors?

For in-stock, same products, will match any competitor’s online everyday price. We are unable to match closeout or discount pricing, sale prices, or prices seen on websites like Amazon, eBay, or other auction sites.

Does PetSmart do price match?

PetSmart will match prices if you locate an identical product for less at a competitor’s store (excluding rivals’ online sites and catalogs) or on as long as the item is in stock at our shop.

Does PetSmart have Apple pay?

In-store Apple Pay is accepted by all PetSmart locations. You may be assured of the POS system’s capabilities at PetSmart because the registers there even display the Apple Pay emblem. To better serve customers, PetSmart has only recently begun accepting Apple Pay at their retail locations.

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